Pudhari Vastra Bhandar

This document is published in accordance with the provisions of Rule 4(1) of the Information

Technology (Reasonable security practices and procedures and sensitive personal data or

information) Rules, 2011 which requires the publishing of a privacy policy for handling of or

dealing in personal information including sensitive personal data or information.

Papa’s Mart is a brand name of Papa’s Mart LLP a company incorporated under the provisions of

the (Indian) Companies Act, 2008, having its registered office at No1, Parameswarana Nagar,

Sholinganallur, Chennai 600 119 (hereinafter referred to as "Papa’s Mart” “Papasmart.online”

“Papasmart.co.in” “Stores" "we" "us" or "our").

Any reference to "you" or "your" in this privacy policy ("Privacy Policy"), means you as a user of

our site http://www. Papasmart.Online ("Site"), or any other portal as may be launched by Papa’s

Mart Stores including you availing any of our online services available on the Site such as

buying and selling of merchandise/tangible products ("Products"), as a seller and/or buyer

("User"), advertising and such other services as may be included and modified from time to time

(together referred to as "Services").

As a User, your access to and use of the Site is conditional upon your acceptance of and

continued compliance with this Privacy Policy. By using the Site, you agree to be bound by this

and/or Indirect Service being provided by Papa’s Mart ("Policies"), as may be modified by

Papa’s Mart from time to time, unconditionally and at all times and further agree and confirm that

you consent to providing Papa’s Mart information about yourself for the purpose set out below

and you understand that such collection, storage and handling is lawful, necessary and

permissible under applicable laws.

Each capitalized term not defined but used in this Privacy Policy shall have the same meaning as

ascribed to such term in the Terms and Conditions (defined below).

1. Requirement for collection of information

The information collected is relevant and necessary to understand you or your online shopping

preferences, order history, processing payment and for support and facilitation of your buying

activities. The information is collected with an intention to provide you with a customized site

experience, provide updated information, related transaction information, provide latest

information on offers, carry out follow ups, to assist with customer service or technical support

issues, troubleshoot problems, collect receivables, measure gauge for surveys on your interest in

the products available, inform about online and offline offers, products, enforce the Terms and

Conditions and other related policies or to prevent fraud and unlawful use. It may be noted that

Papa’s Mart has strict guidelines with respect to unauthorized access to information provided by

the User (as enumerated below).

2. Collection of Information

Our Privacy Policy contains provisions regarding collection, storage and handling of personal

and non-personal information that you share on the Site. These could include mandatory or

voluntary disclosures that you make while and for using the Site. Personal Information is data

that can be used to uniquely identify or contact a single person ("Personal Information").

Personal Information for the purposes of this Privacy Policy shall include, but not be limited to,

your name, address, telephone number, date of birth, gender, e-mail address, etc. provided by

you whilst using the Site and/ or availing the Services.

By accessing, browsing and continuing to use/browse the Site or by clicking on "Register" or

"Submit" icons or other relevant icons/ buttons on the Site, or by placing on order for any

Product, you accept the terms of this Privacy Policy, and the fact that we store and process your

Personal Information in accordance with this Privacy Policy.

What we know about you we get mostly from you. But we may also have to find out more about

you from other sources in order to verify the information submitted by you, and to make sure that

what we know about you is correct and complete. This kind of verification is primarily done in

order to address various security concerns, and to ensure that you comply with the provisions of

applicable laws, and the terms and conditions available on the Site ("Terms and Conditions")

and other terms and conditions as may be prescribed by us from time to time. We do not collect

personally identifiable information (including Personal Information) about you, expect when you

specifically provide such information on a voluntary basis.

3. Usage of Information Collected

Papa’s Mart is sensitive towards your information including your Personal Information and non-

personal information (email, demographic location and address, age, name, phone number,

clothing sizes, payment details etc.) provided at the time of registering with Papa’s Mart or

otherwise while availing the Services and/or Indirect Services on the Site.

We use information about you to help us provide you with a more personalized service which is

tailored to suit your needs.

Your personal information may be used by us to:

(i) monitor, develop and improve the Site, Services and your experience.

(ii) assist in and administer the provision of Services to you.

(iii) process and deal with any complaints or enquiries made by or about you; and

(iv) investigate any suspected breach of the Terms and Conditions or the breach of other terms

and conditions otherwise relating to you and to monitor compliance including by way of checking

postings or submissions to the Site.

Where and only where requested/agreed by you, we will:

(i) send you and keep you updated with information by email, telephone (including SMS) or mail

about existing and new services and special offers from us;

(ii) send you information by email, telephone or mail about related products or services of

selected third parties that may be of interest to you; and

(iii) use the information for marketing and for market research purposes, including internal

demographic studies, to provide, optimize and personalize our services and to send you

newsletters and information about our products and services.

The information is readily available on the Site and only viewable by you by logging on to the

Site. You, at all times have the option not to provide any personal or other information about you

without agreeing to register with Papa’s Mart and otherwise withdraw your consent by

communicating the same to us in the manner in the Terms and Conditions and the Policies.

Upon withdrawal Papa’s Mart will have no obligations towards you nor will it be liable for the

Services and products provided till the time you had consented to retain the information with

Papa’s Mart. Please note that if you "do not agree" to, or "opt out" from, providing personal or

other information requested by us, you may not be able to access certain areas of the Site and/or

avail certain Services and/or Indirect Services. However, it may be noted that Papa’s Mart

reserves the right to send service related and your specific and preferred transaction related

communication without offering you the facility to opt-out. You can update your Account

Details (defined below), Personal Information and other information at any time. At your request,

Papa’s Mart can also cancel your registration and remove/block your Personal Information from

it's database. However, this information may remain in our archive even after deletion or

termination of your account as required by law and the handling of the same is in accordance

with the provisions of the applicable law and as intimated by the government agency from time to

time.

4. Use of information for marketing

In line with any permission given by you to us, we may send you direct marketing

communications about our own, or selected third party goods and services and disclose your

information to other organizations who may send direct marketing communications to you. You

can change your marketing preferences if you are registered with us. In addition, you can

unsubscribe from email communications via unsubscribe links provided in communications sent

to you.

5. Use of Cookies

By using Papa’s Mart, our servers (hosted by a third party service provider) may collect

information indirectly and automatically about your activities on the Site by way of cookies.

Cookies are pieces of information that a site sends to your computer or other media device while

you are viewing or interacting with the site. We use cookies and other such devices to compile

anonymous, aggregated statistics that allow us to understand how users use our Site and to help

us improve the structure of our Site (we cannot identify you personally in this way). Further it

allows us to understand who has seen which pages and advertisements on the Site, to determine

how frequently particular such pages and advertisements are visited, to determine the most

popular areas of the Site and generally in order to monitor usage of the Site. We may combine

your visitor session information or other information collected through cookies and other technical

methods with personally identifiable information in order to understand and improve your online

experiences and to determine what products, promotions and services you prefer or are likely to

be of interest to you. This information is not linked to your Personal Information and is maintained

distinctly.

You may also get cookies from our advertisers. We do not control these cookies, and once you

have clicked on the advertisement and left the Site, our Privacy Policy no longer applies. Papa’s

Mart is not responsible for collecting cookies through Linked Sites (defined below), neither is it

liable for misuse of the information you provide to Linked Sites.

It is clarified that we store information only in the manner contained herein and in accordance

with the provisions of applicable law.

You can change your web browsers settings to accept or not to accept cookies. Papa’s Mart may

use third-party service providers to serve ads on it's behalf across the internet and sometimes on

the Site. Such third party service providers may collect anonymous information about your visits

to the Site and the Products available on the Site. Personally identifiable information is not linked

to data collected from this source.

Papa’s Mart could use log file including internet protocol addresses, browser type, internet

service provider, referring/exit pages, platform type, date/time stamp, and number of clicks to

analyze trends, administer the Site, track user movement and gather broad demographic

information for aggregate use. These are not linked to information identifiable personally.

6. Information Sharing

For payments, other than cash on delivery, Papa’s Mart using online payment gateway operated

by third party and the information that you provide at the time of making a purchase on the Site is

held and stored with third party payment gateway operator authorized at multiple points. The

payment gateway operator may also have access to your online purchase history/details that you

make from the Site. These payment gateways are digitally encrypted, thereby providing the

highest possible degree of privacy and care available, currently. Whilst we are unable to

guarantee hundred percent (100%) security, this makes it hard for a hacker to decrypt your

details. You are strongly recommended not to send full credit or debit card details in unencrypted

electronic communications with us. Also, you are responsible for protecting against unauthorized

access to your password and to your computer. We will not be liable for the disclosure and

dissemination of Personal Information to third parties which you as prudent Users put up on the

Site, and available to the other Users of the Site.

Kindly note that we do not store extremely sensitive information like your credit card information

on our database.

Papa’s Mart handles the information only in accordance with the provisions of the applicable law

as made applicable from time to time and only for the duration lawfully required, thereunder.

Papa’s Mart may disclose aggregated information, including to aggregators, about the use of the

Site without Personal Information. Papa’s Mart implements standard measures to protect against

unauthorized access to and unlawful interception of Personal Information. However, Papa’s Mart

feels prudent to inform you that no internet site can fully eliminate security risks and enforcement

of privacy laws are at a developing stage in some parts of the world.

7. Storage of Information

Papa’s Mart does not rent, sell or share your personal or sensitive information and does not

disclose any of your Personal Information to third parties unless you have granted Papa’s Mart

the permission to do so.. However, we may pass your Personal Information to other third parties

in the following scenarios:

(i) To help us process questions you may have about a purchase or service, registration or other

inquiry you may have;

(ii) To confirm or correct what we know about you;

(iii) We may pass your Personal Information to our employees, contractors, suppliers and/or

agents to administer the Services provided to you by us now or in the future;

(iv) To help us or law enforcement agencies prevent fraud, money laundering, terrorism and

other crimes. Also, we may disclose your Personal Information to the police, regulatory bodies

or legal advisers in connection with any alleged criminal offence or suspected breach of this

otherwise where required by law and we will co-operate with any law enforcement authorities or

court order requesting or directing us to disclose the identity of or locate anyone breaching this

prosecution of offenders.

(v) If you call our customer care call center, we may pass your Personal Information to our call

center to allow them to deal with your call more efficiently;

(vi) Assisting an agency in undertaking research for us;

(vii) If another organization is engaged by us to perform tasks on our behalf, such as delivering

goods to you;

(viii) Compliance with an audit on our business;

(ix) If we sell all or any part of our business or merge with another company;

(x) If it is necessary for legal proceedings and when we believe in good faith that any applicable

law ,regulation, government, regulatory or other authority, agency or officer requires it or to

protect the safety or security of users of the Site;

(xi) If we use third party processors to administer and process your Personal Information for the

purposes notified in the Privacy Policy, e.g. for hosting activities related to the use of the Site or

Services; and

(xii) To obtain advice from third parties such as auditors or legal advisors.

In addition to the above, disclosures may also be made if it was clearly stated at the time of

registration and, where required, if you have given permission for this. Generally, we will disclose

only the information we consider reasonably necessary to disclose. Also, some general statistical

information about the Site user base, sales patterns, traffic volumes and related matters may be

passed on to reputable third parties but these details will not include information personally

identifying you.

Further it may be noted that we may share your information with the affiliates of Papa’s Mart. An

affiliate for the purposes of this Privacy Policy shall mean any company in which Papa’s Mart

directly or indirectly holds fifty percent (50 %) or more of the issued share capital (or voting

rights) and any subsidiary of such company; or if Papa’s Mart either directly or indirectly through

one or more intermediate persons, controls, is controlled by or is under common control with

Papa’s Mart. For the purposes of this definition, "control" means the power to direct the

management or policies of a company, whether through the ownership of over fifty percent (50

%) of the voting power of such company, through the power to appoint over half of the members

of the board of directors or similar governing body of such company or through written

contractual arrangements.

8. Third Party Sites

Please note that this policy does not cover any third party Sites to which we provide links in the

Site, nor does it cover advertisers. They may have their own privacy policies and/or terms and

conditions of use.

Papa’s Mart provides third-party advertisements and only links to third party sites through the

Site ("Linked Site"), but does not provide any Personal Information to these third-party sites or

advertisers.

Papa’s Mart clarifies that the Linked Sites are operated by third parties and are not under control

of or affiliation or association of Papa’s Mart unless specifically expressed by Papa’s Mart.

Papa’s Mart is not responsible for any form of transmission, material received from any Linked

Site. We are not liable and do not represent anything regarding the privacy practices and policies

adopted by the Linked Sites and their owners/ operators. Also, we are not in a position to control

or guarantee the accuracy, integrity, or quality of the information, data, text, software, music,

sound, photographs, graphics, videos, messages or other relevant materials available on the

Linked Sites.

Providing the Linked Sites on Papa’s Mart does not imply or convey any endorsement by Papa’s

Mart in any manner or of the contents of the Linked Site. You are aware that the information you

provide on the Linked Sites shall be governed by policies of the Linked Sites which you review.

Papa’s Mart does not have power or authority to prevent misuse of your information through the

Linked Sites or advertisers.

Linked Sites and advertisers may use technology to send the advertisements on Papa’s Mart

directly to your browser because of which the Linked Site or advertisers automatically receive

your internet protocol address. They may use cookies, JavaScript, web beacons and other

technologies to measure the effectiveness of their advertisements and to personalize advertising

content. Papa’s Mart has no access or control over cookies or other features of the Linked Sites

or advertisers and are not governed by this Privacy Policy.

9. Security Practices

Papa’s Mart strives to ensure the security, integrity protection and privacy of your Personal

Information against unauthorized access or unauthorized alteration, disclosure or destruction.

We follow stringent security techniques and requirements for handling sensitive and personal

information. These techniques and requirements are fully compliant with the guidelines set forth

under law. Our servers are accessible only to authorized personnel. Your information logged

under this Privacy Policy is shared with respective personnel only on need to know basis and/ or

for the purpose of completing a transaction and/ or to providing services you have requested. All

representatives handling information under these provisions are under contractual confidentiality

obligation with Papa’s Mart. While, we take every step to safeguard the confidentiality of your

personal information, by using this Site, you agree and confirm that Papa’s Mart is not liable for

any disclosure due to errors in transmission or unauthorized acts of third parties or Linked Sites.

Notwithstanding the foregoing, you must keep account details, including your username and

password ("Account Details") confidential at all times, and should not reveal the same to any

third parties. You must take appropriate security measures to prevent unauthorized disclosure of

your Account Details (including logging out from your account at the end of each session), and

you must notify us immediately if your Account Details becomes known to any unauthorized

user. You are solely responsible for maintaining the confidentiality of your Account Details, and

all activities that occur under your account(s). Any breach of these terms and conditions by

anyone to whom you disclose your account details, including your username and password will

be treated as if the breach had been committed by you, and will not relieve you of your

obligations under the Terms and Conditions.

Notwithstanding anything contained herein, Papa’s Mart shall not be liable for any loss, damage

or misuse of your Personal Information due to a force majeure event. A force majeure event for

the purposes of this Privacy Policy shall mean any event that is beyond reasonable control of

Papa’s Mart and shall include, without limitation, sabotage, fire, flood, explosion, acts of God,

civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of

government, computer hacking, unauthorized access to computer data and storage device,

computer viruses breach of security and encryption or any other cause beyond the control of

Papa’s Mart.

10. Acceptance to terms

By registering with Papa’s Mart and using the Services you are deemed to have agreed to the

terms of this Policy. This Policy should be at all times read along with the Terms and

Conditions. The Policy applies to all information, including Personal Information and Account

Details.

By using the Services and/or Indirect Services , you agree and acknowledge that your Personal

Information may be transferred across national boundaries and stored and processed in any the

country around the world. You acknowledge that in the process of providing the Services under

the Site, some activities relating to handling of information collected under the Policy may

be done by Papa’s Mart trusted third party vendors or agents including credit card processors,

web hosting providers, communication services, and web analytic providers.

11. Changes to this policy

We may change this Privacy Policy from time to time and we will post the latest version on the

Site. You are expected to keep visiting the Site and reading the Terms and Conditions and the

Policies at regular intervals to keep yourself updated.

12. Amendments to Privacy Policy

We reserve the right, in our sole discretion, to change, modify, add or delete portions of this

from time to time, in order to keep track and take note of the changes. Your use of the Site

following any amendment of this Privacy Policy will signify and constitute your consent to and

acceptance of such revised this Privacy Policy. We will not file or store a copy of these terms for

each interaction on transaction by you via the Site. We therefore recommend that you save a

copy of this Privacy Policy for future reference, and ensure that such copies can be reliably

verified as being effective (i.e. published on the Site) on a particular date.

13. Contact details

Thank you for reading our Privacy Policy and thank you for choosing our Site as your reliable

source of news and views on the internet. If you have any questions about anything contained in

the Privacy Policy, you can email us with any questions, queries or complaints at [http://support.

Papasmart.Online].

14. Disputes

Any disputes over inter alia collection, storage and handling of Personal Information will be

governed by this Privacy Policy, Terms and Conditions and by the laws of India and courts of

Chennai shall have exclusive jurisdiction. For any communication under this Privacy Policy

please contact Papa’s Mart on http://support.Papasmart.Online

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